AI-Enhanced Client Engagement Storytelling Platform—TrueTales

Overview

Our client, a druggist and chemist, wanted to enhance patient safety by digitization and hence approached us to help them design an app called SafeMed Mobile.

Technical Stack

Industry
Healthcare
Region
France
Project Size
Non-Disclosable

Highlights

Faster AE report submission - 60%
Increased data accuracy 70%
🩺
Real-time response in critical cases
🕒
24/7 Availability across the region
📈
Scalable support and infrastructure for reporting.

Challenges

Solutions

Challenges & Solutions

Delayed detection of serious side effects

AI helps detect real-time issues and share auto-generated alerts, leading to timely actions.

High risk of data entry errors

The NLP-assisted system helped reduce manual errors by auto-completing the forms.

Inconsistent reporting formats

Reporting consistency was streamlined by standard template formats.

Excessive documentation burden on healthcare staff

Voice suggestions and commands reduced the documentation workload.

No real-time alerts or monitoring

Instant real-time alerts and notifications are sent via SMS, email, and push notification.

Slow regulatory response times

Through a secure cloud platform, instant, auto-generated compliance reports are shared.

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Core Features

Conclusion:

SafeMed Mobile redefines adverse event reporting with AI and mobile-first design. It improves reporting speed, accuracy, and regulatory response time, making drug safety monitoring more efficient and inclusive. This solution represents a major leap in patient safety and post-market surveillance.

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