Hospitals, clinics, and independent practitioners often encounter a problem of disconnected digital tools for patient care and support. They often use different platforms for video consultations, keeping medical records, and prescription management, leading to unstructured workflow and siloed data. This tedious work not only increases operational inefficiencies for the doctors but also impacts patients, as they cannot access their past consultations and prescriptions. The process, therefore, leads to an inefficient outcome and a lack of patients’ trust. It is where the healthcare providers seek an integrated solution to help them simplify their workflow, enhance patient care and trust, and deliver a seamless virtual care experience.