• AI Case Study

Global Logistics Solutions

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Project Overview

As the name of the project itself states what it is all about. iQud, being one of the leading IT developing companies, is the first choice for our clients when designing data-driven and informative solutions.

This is the overview we are sharing, and that is for our leading business partner, one of the leading providers of logistics management systems. Our client was very clear with his idea and concept of launching its own application that provides logistics solutions and hassle-free deliveries of parcels globally.

Having a discussion with the client and understanding his ideology, we were successful in developing the best and centralised logistics application that could be easily accessible, meet the overall trade business, and serve a number of users with their needs and requirements within the distinct and updated defined structure.

Challenges

  • Lack of Real-Time Shipment Visibility: Inability to track real-time data like deliveries, delays, and customer complaints.
  • Data Silos Across Departments: Non-availability of accurate systems leading to inefficiencies and miscommunications in terms of inventory and transportation details.
  • Manual Route Planning: High dependency of the team on outdated tools, causing increased fuel costs and long routes for deliveries.
  • Inconsistent Delivery Times: Inability to anticipate the delays due to traffic, weather, or customs because of a lack of predictive analytics data.
  • Limited Scalability: Legacy infrastructure couldn’t support expansion into new geographies or handle sudden spikes in demand.
  • Complex Integration with External Partners: Difficulty in syncing with third-party APIs and custom systems for automated updates.
  • Warehouse Inefficiencies: No real-time inventory tracking, leading to a delay in order fulfillment.
  • Regulatory Compliance: Navigating local customs and cross-border regulations manually slowed down international shipments.
  • Customer Support Bottlenecks: Difficulty in providing accurate status updates and timely support, specifically for high ticket volume.
  • Downtime & System Lags: The existing system frequently lagged or went down during peak hours, affecting operations and reliability.

Solution

Well, looking into so many challenges, the team at iQud Tekk was able to provide solutions that were as expected by our client and also with the use of required resources and expertise.
  • Inbound and outbound transportation management: The app was developed in such a way that the management can easily identify the number of parcels that were collected from the client and, after proper sorting and labelling, deliver the same to the respective parties along with an immediate update on the delivery details.
  • Warehouse management: This was the process in which we developed the application that gave the complete details to the client with regards to the number of shipments being brought to the warehouse and based on the sorting, getting it segregated with the respective labelling, and assigning the delivery details for the same as well.
  • Fleet management: The function allowed the company to minimise the risks that were associated with the delivery process, and this was indeed related to the investment made in delivering vehicles and other transportation costs. Our fleet management application helped the clients to keep track of all the deliveries and delivery by real-time as the feature was created to make work easier, simpler, and faster.
  • Processing orders: Once there was the list of consignments and shipments received at the warehouse, it was very much necessary to create the application that will give access to auto-sorting of the shipment orders and placing them set at the right place. This process was continued with the undertaking of inventory control, managing third-party delivery updates, and planning the overall chain of demand and supply.

Results and Outcomes

  • Delivery Time Reduced by 27% through predictive route planning
  • 95% Accuracy in shipment tracking with real-time GPS + data sync
  • Operational Costs Cut by 18% by Optimizing Warehouse Workflows
  • User Adoption Up by 40% thanks to a modern and intuitive UI/UX
  • 24/7 Uptime with AWS cloud infrastructure and load balancing
  • Scalable to 20+ Countries, supporting local compliance and logistics needs

Conclusion

By revamping the digital core of Global Logistics Solutions, we delivered a reliable, intelligent, powerful, and scalable logistics platform. The solution offered by us delivers real-time tracking along with predictive analysis that now operates with greater efficiency, visibility, and global reach. This transformation is the turning point, as it increased competition along with the fast-paced industry.

Technical Stack

Industry
Logistics
Tenure
XX months
Team Size
6 to 7

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